Brainfish - Notice history

All systems operational

Platform - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Help Center - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Widgets - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.92%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Website - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Brainfish platform performance seems to be degraded
  • Resolved
    Resolved
    We've fixed the issue and everything should be perfoming as normal.
  • Investigating
    Investigating
    Platform load times seem to be quite slow, we're investigating
Search service not working
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating issues with the search service, and it is not functioning as expected. Our team is actively investigating the problem, and we are releasing a quick fix to address it.

Dec 2024

Search service appears to be down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Search service partially recovered monitoring for further performance improvement

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
AI answers appear to be having a partial outage
  • Resolved
    Resolved

    This issue is now resolved.

  • Monitoring
    Monitoring

    We have implemented a fix, and are monitoring to see if there are any persistent issues.

  • Identified
    Identified

    We've identified the issue, and are working on a fix.

  • Investigating
    Investigating

    We're investigating reports of search answers not returning results for some customers.

Nov 2024

No notices reported this month

Nov 2024 to Jan 2025

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